Answers to common questions, plus a direct line to a real person whenever you need one.
Write to us any time at manojkumar_sah@icloud.com. We reply within 1–2 business days.
Prefer to talk? Reach us at 1-424-441-6677, Monday to Friday, 9–5 HST.
Most questions are answered below — from purchases and syncing to privacy and refunds.
Email us at manojkumar_sah@icloud.com with the app's name and a short description of the issue. Including your device model and iOS/macOS version helps us respond faster.
Pricing varies by app. Some are free, some are one-time purchases, and a few offer optional subscriptions for premium features. Every app's exact pricing is always shown on its App Store page before you buy.
All purchases are handled by Apple through the App Store. Refunds are requested directly from Apple at reportaproblem.apple.com. If something in one of our apps caused the problem, let us know — we're glad to help.
Most of our apps use your private iCloud account to sync securely across your iPhone, iPad and Mac. Your data is tied to your Apple ID and encrypted in transit — we never see it.
As little as possible. We don't sell your data or use hidden trackers. Full details are in our Privacy Policy, and each app lists its data practices on its App Store product page.
Sign in with the same Apple ID you used to buy the app, then open the app and choose "Restore Purchases" in its settings. Your paid features will reactivate automatically.
We're happy to help schools, teams and organizations. Email us with your needs and we'll do our best to sort out a fair arrangement.
We love hearing ideas. Send them to manojkumar_sah@icloud.com or use our contact form. Much of our roadmap comes straight from user suggestions.
Our team is happy to help with anything the FAQ didn't cover. Drop us a message and we'll get back to you soon.
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